Premiumpass International Co., Ltd. (hereinafter referred to as the "Operator") has established and disclosed the following Privacy Policy to protect personal information in accordance with Article 30 of the Personal Information Protection Act and to promptly and smoothly handle any related concerns. In case the operator revises the privacy policy, related information will be notified in advance through a 'popup' (or individual notice) on the website. Additionally, the operator respects users' rights, including the right to access and correct their personal information held by the operator, in accordance with relevant laws and regulations. In cases of infringement of these legal rights, users can apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee or the Personal Information Infringement Reporting Center. This policy will be effective starting from January 5, 2026. Collection of General Personal Information Required: Name, Contact Information Purpose of Personal Information Processing Provision of Experience Program Reservation Service Retention Period of Personal Information From the date of collection until December 31, 2026 Rights and Obligations of Users and Legal Guardians, and How to Exercise Them The persons responsible for handling users' personal information are as follows. The operator will do its best to provide prompt and sufficient responses to users’ inquiries. Email address: seoulculturelounge@gmail.com Personal Information Protection Officer and Responsible Department The persons responsible for handling users’ personal information are as follows. We will do our best to respond promptly and thoroughly to users' inquiries. Person in charge: Jeong Mi-yeon (meiran@tothepp.com) Affiliation: (Company) Premiumpass International Installation and Operation of Automatic Data Collection Devices and Refusal Terms Our operator uses cookies to store and retrieve user information to provide personalized services.
Purpose of Using Cookies
Cookies are used to activate the "Do not show today" function.
Installation, Operation, and Refusal of Cookies You can refuse to store cookies by setting the options in your web browser’s Tools > Internet Options > Privacy menu. If you refuse to store cookies, there may be difficulties in using personalized services. Collection Path, Purpose of Processing, Collected Items, Retention and Usage Period of Personal Information Our operator processes users' personal information as follows, and if additional personal information collection occurs for individual service users, separate consent will be obtained at the time of collection. Personal Information Collection Path https://seoulculturelounge.com/
Purpose of Processing Program Application Guidance
Collected Items Name, Contact Information
Retention Period Until December 31, 2026 Destruction of Personal Information Personal information, once the purpose of collection and use has been fulfilled, will be destroyed without delay. Outsourcing of Personal Information Processing Our operator outsources the personal information processing tasks as follows to ensure smooth handling of personal information. Purpose of Outsourcing Operation of Seoul Culture Lounge services
Outsourcing Company Cafe24
Outsourcing Company Location (Country) South Korea
Time and Method of Transfer Transmitted via network at the time of service use
Contact Information of the Information Management Officer hosting@cafe24corp.com
Personal Information Items Outsourced All personal information collected and retained by Seoul Culture Lounge
Outsourced Tasks Web hosting service
Retention and Use Period of Personal Information Same as the retention period stipulated in this Privacy Policy Measures to Ensure the Security of Personal Information Our operator takes the following measures to ensure the security of personal information:
Administrative Measures: Establishment and implementation of internal management plans, regular employee training, and access rights management.
Establishment and implementation of internal management plans: We have established and implemented an internal management plan for personal information, which includes the designation of a personal information protection officer and matters related to the storage and inspection of access records.
Regular employee training: We provide regular training to personal information handlers on obligations related to personal information protection.
Access rights management: We minimize access rights to personal information and establish and manage criteria for granting, modifying, and deleting access rights to the personal information processing system.
Technical Measures: Installation of access control systems and encryption of key personal information.
Installation of access control systems: We install and operate an access control system through passwords to prevent illegal access and external intrusions.
Encryption of personal information: We ensure the secure transmission of personal information on the network through encrypted communication for key personal information. Changes to the Privacy Policy Our operator may change this Privacy Policy in accordance with changes in policies or relevant laws and regulations.

・ Eligible period of refund for cancellation : Only requests that are confirmed on the reservation website until 23:59:59 Sunday are valid for refund. Cancellation after that time cannot be refunded.
Cancellation and refund are impossible on the very day for the voucher (program day) > No refund for a no-show

・ Please be aware that your refund request will not be processed unless both steps are completed.
    1. Cancel your reservation through the booking website.
    🔗 Booking / Cacellation website :
    https://www.seoulculturelounge.com/?lang=en

    2. Submit a refund request via the Google Form below.
    🔗 Cancellation Form:
    https://forms.gle/tZL96LNAbfnJeEpLA

・ Refund Processing Time: Within 10 business days after cancellation.

・ Inquiries: +82-2-3788-8187